FAQ
Below are answers to our most frequently asked questions. We hope you're able to find any answers to question you might have. If you didn't find an answer to your question please contact us at help@w-co.us
 
What is Your Return Policy?
First and foremost, we want you to be satisfied with your purchase. W—CO. will issue refunds and accept returns up to 100 days after your date of purchase for all unworn and unused merchandise in it's original packaging with all tags attached. Refunds for all transactions will be issued in the original form of payment.
Final Sale items are non returnable/refundable.
W—CO. gift cards are non returnable. 
 
How is Tax Calculated on Purchases?
Sales tax is assessed in any state where we have a physical store or presence. Currently, sales tax is only assessed in the state of Texas. 
 
Do You Ship Internationally?
Yes, we do ship internationally.  
 
What is Your Policy on User Privacy?
Please see our Privacy Policy here
 
What is Your Address and Phone Number?
W—CO.
PO Box 80827
Austin, TX 78758
 
What is Your Shipping and Handling Policy?
We offer three types of shipping. If your order is over $65 in value you can get our standard shipping (3-5 days) for free. 
Standard Shipping (3-5 days)  - $7
Two day Shipping - $20
Overnight Shipping - $40
 
When will my order ship?
Please allow up to 48 hours from the time your order is placed for your order to process with our shipping team. Note, we do not ship orders on weekends regardless of the shipping method chosen. For example, if you order Friday, we will ship the order the following Monday. We do our best to get orders out as quickly as possible. 
If you order 2 day or Overnight shipping your order will go out same day if placed by 11am cst. If not, we will ship the order the following day. Please note, it can take up to 24 hours for the tracking number to reflect any activity. 
 
 How do I return an item?
If for any reason you aren't happy with your item you can return or exchange by going to the following link, pulling up your order and printing a prepaid label:
www.wco.loopreturns.com